Privacy Policy
Imperial Matrix Inc. – Your Privacy Matters
Thank you for visiting our website. We value your privacy and want to be clear about how we handle your information. This policy explains our practices in simple terms.
- Information We Collect
We collect information to process your orders and improve your experience:
Contact Details: We collect your name, email address, phone number, and shipping/billing addresses to fulfill your purchases and communicate with you.
Account Information: If you create an account, we store your username and a secure, encrypted password.
Order History: We keep records of your purchases to assist you better.
Payment Information: When you make a payment, we collect necessary details, which are processed securely by trusted payment providers. We typically do not store full credit card numbers.
Communication Data: If you contact us, we retain those communications to provide effective support.
Marketing Choices: We record your preferences for receiving marketing updates.
Website Usage: We automatically collect information about how you use our website, such as pages visited and links clicked. This helps us improve our site.
Cookies: We use cookies and similar technologies to enhance your browsing experience. You can manage cookie settings in your browser.1
- How We Use Your Information
We use your information for purposes such as:
Order Fulfillment: Processing your purchases and shipping your products.
Customer Support: Providing assistance and responding to your inquiries.
Website Improvement: Analyzing usage to enhance our website and services.
Marketing Communications: Sending you relevant updates and offers if you have opted in. You can unsubscribe at any time.
Security: Protecting our website and preventing fraudulent activities.
Legal Compliance: Meeting legal and regulatory requirements.
Personalization: Showing you relevant products and content.
- Sharing Your Information
We may share your information with trusted partners who help us operate:
Service Providers: Companies that assist with payment processing, shipping, marketing, and website maintenance. They are obligated to protect your data.
Legal Authorities: If required by law, we may share information with law enforcement or regulatory bodies.
Business Changes: In case of a merger or acquisition, your information may be transferred to the new entity.
With Your Consent: We will share your information with other parties if you give us permission.
- Your Rights and Choices
You have control over your personal information:
Access: You can request to see the information we hold about you.
Correction: You can ask us to correct any inaccuracies.
Deletion: You can request the deletion of your data (with some exceptions).
Marketing Opt-Out: You can stop receiving marketing communications from us.
Cookie Management: You can control cookies through your browser settings.
To exercise these rights, please contact us using the details below.
- Data Security Measures
We implement reasonable security measures to protect your information from unauthorized access2 and misuse. These include [Specifically mention key security practices like encryption (SSL), secure servers, etc.]. However, online data transmission is not entirely secure, and we cannot guarantee absolute security.
- Data Retention Policy
We will keep your information only as long as necessary for the purposes outlined in this policy or as required by law.
- Children’s Privacy3
Our website is not intended for children under [Specify Age, e.g., 16]. We do not knowingly collect their personal information. If you believe a child has provided us with their data, please contact us4 to have it removed.
- Links to Other Websites
Our website may contain links to external sites. We are not responsible for their5 privacy practices, so please review their policies.
- International Data Transfer
If you access our website from outside the United States, your information may be transferred to and processed in the USA, where data protection laws may differ. By using our site, you consent to this transfer.
- Updates to This Policy
We may update this Privacy Policy periodically. We will post the revised policy on our website with the updated date. Please review it occasionally.
- Contact Us
If you have any questions about our Privacy Policy, please reach out to us.